Delivery Policy

Shipping & Handling

  • Processing Time: Orders are typically processed within 2-3 business days.
  • Shipping Methods: We utilize reputable courier services to ensure timely delivery.
  • Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. These costs will be displayed at checkout.  
  • Delivery Time: Estimated delivery times may vary depending on your location and specific circumstances.
    • Local Deliveries: Typically 2-5 business days.
    • National Deliveries: Typically 5-10 business days.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the courier’s website.  

Order Delays

While we strive to meet all delivery timelines, unforeseen circumstances may cause delays. These may include:

  • Weather conditions
  • Holidays
  • Courier service disruptions

We will keep you informed of any significant delays.

Damaged or Lost Packages

If you receive a damaged package, please contact our customer service immediately. Please retain the damaged packaging and product for inspection.

For lost packages, please allow 10 business days for the courier to investigate before contacting us.

International Shipping

We currently do not offer international shipping.

Please note: This is a general template. You may need to adjust it to fit your specific business operations, shipping partners, and local regulations.

Additional Tips:

  • Clear Communication: Ensure your website and customer service team are clear and concise in their communication about delivery times, costs, and any potential delays.
  • Reliable Shipping Partner: Choose a reliable shipping partner with a proven track record of timely deliveries.
  • Packaging: Use high-quality packaging materials to protect your products during shipping.
  • Insurance: Consider insuring your shipments to protect against loss or damage.
  • Customer Service: Have a dedicated customer service team to handle any shipping-related inquiries or issues.

By following these guidelines, you can establish a smooth and efficient delivery process that enhances customer satisfaction.